A 99.9% Server Uptime
Our cloud website hosting system is based on a solid, top–class hardware architecture and a significantly tweaked variation of Linux. Thus, regardless of what your website is, or how many website visitors you have, or even if there’s a denial–of–service assault, our machines will remain up and running and your websites will stay online.
Our cloud website hosting plans plans include a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it is vital that you also set up your own network infrastructure. That is the reason why we set up a custom–configured internal network in all our data centers. Relying on first–class Juniper routers and switches, our internal network allows for stupefyingly fast data transfer rates and is completely redundant.
Thus, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, no matter which hosting solution you’ve selected.
A 30–Day Money–Back Guarantee
While we have done our best to lessen all possible risks with our cloud hosting packages and even though we offer first–rate client support, sometimes the client simply isn’t happy with what we offer. Or he wants to move to a more powerful web hosting service, like a VPS server or a dedicated server.
That’s why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not fully pleased, you will get your money back.
24/7 Technical Support
We have cautiously hand–picked each individual member of our 24x7 support team to make sure that we can offer the very best client support you can possibly get. Each one of our techs has many years of experience working with web hosting accounts behind his back, therefore they know what they are doing. What’s more, they are at your disposal 24x7x365 – you’ll be able to call them whenever you want and they’ll respond as soon as possible.
Their average ticket response time is well under twenty minutes, whilst with many other hosting companies you need to wait around for days. And we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be responded to within sixty minutes.