Integrated Ticketing System in Cloud Website Hosting
With a cloud website hosting from our company, you won’t ever have to log out of your account. Our ticketing system is integrated into the Hepsia Control Panel, which is used to manage your entire online presence. You can seamlessly access any support ticket whilst you’re browsing your files or updating different settings. The ticketing system is being closely monitored 24/7/365 by our customer support staff representatives and the response time is no more than sixty minutes, but it rarely takes more than twenty minutes to get assistance. In stark contrast to other providers, we do not charge extra for using the ticketing system, so you can touch base with us as often as you like and request info regarding any technical or billing issue. Moreover, you can read a selection of help articles, which will help you handle the most common predicaments yourself.