One-Hour Response Guarantee in Cloud Website Hosting
Our guaranteed maximum reaction time for any ticket that you submit or any e-mail that you send is just 60 minutes, even in case you contact us on weekends and legal holidays. Whatever the nature of your question or issue might be, we will help you out immediately and will provide you with the necessary info to resolve any problem with your sites. The real reaction time usually does not surpass 15-20 minutes, which suggests that you can just forget about waiting around for hours and hours to get an issue fixed or even worse – waiting a whole day only to get a reply that more information is necessary while nothing’s fixed. We’ll assist you in a jiffy as we realize precisely how costly time can be in the dynamic digital era. The 1-hour response guarantee is valid for any technical or billing enquiry that you might have related to our cloud website hosting plans.